
Support

Total support:
We have a support team to help administrators, teachers, students and parents.
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Telephone support for emergencies in the classroom.
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Ticket system for administrative support.
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Support with remote access to your system.
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Trainings
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Updates without charge.
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Permanent backup of all information.
Support Ticket
Click to generate or consult a technical support ticket
Support with remote access
To use remote support, it is necessary that you:
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Download and install the TEAMVIEWER program. (use the link at the end of this page)
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Open TeamViewer
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During the assistance session, the technician can control your computer in its entirety; as long as the control of user accounts is deactivated. Otherwise, the caller's assistance will be requested.
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Contact us by phone, to indicate the ID and PASSWORD
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It is recommended that the PC where the remote connection is established has speakers and a microphone or, failing that, a headset and microphone.
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At the end of the support session, remember to close TEAMVIEWER to terminate the remote support
Download TeamViewer